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Customer Success Engineer

Code Climate • New York, NY

Code Climate empowers software engineering organizations to achieve excellence across people, process, and code with data-driven insights. Our Engineering intelligence products are trusted by thousands of organizations- from enterprises to startups - helping align engineering initiatives with strategic priorities, accelerate software delivery, and drive continuous improvement.

Code Climate is based in New York and was founded in 2011, by engineering leaders who were frustrated by decisions being made in the dark or by gut instinct. Code Climate envisions a world where technology leaders can drive business success through increased transparency, efficiency, and actionable data. Since the launch of our company, our automated code review tool, Quality, has helped over 100,000 developers improve their code bases. After nearly a decade, we launched our flagship product, Velocity. Velocity enables technology leaders to make confident, data-driven decisions that fuel elite team performances at scale. 

To better service our customers and support our corporate sales and customer success teams, we are looking for talented Sales Engineers to bridge the gap between our internal customer facing teams and communicate with external key stakeholders throughout the sales development process. As a key member of our customer-facing team, you will be expected to become a SME and champion for our products and underlying philosophies. You will share this expertise with our customers, who are themselves pioneers in engineering management. It will be your mission to understand customers’ needs, and to remove any technical barriers preventing customers from truly understanding the value that Code Climate has to offer. In this role you will get the unique opportunity to apply what you learn in the field to help shape our product roadmap and strategy and to create best practices as we continue to scale our company and culture. 


Examples of Problems You’ll Be Solving: 


Working at Code Climate

Backed by leading VC firms, including PSG, Union Square Ventures, Foundry Group, Lerer Hippeau Ventures, and NextView Ventures, Code Climate has raised $66M in funding to date having closed a Series C round in August 2021. 

Code Climate is an equal opportunity employer. Consistent with our mission of serving a diverse and global audience, we value a diverse workforce and inclusive culture which reflects that. We encourage applications from all qualified individuals without regard to race, color, religion gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.